Payment Policy
At Purelass, we are committed to providing a secure, simple, and reliable payment experience. This Payment Policy explains the payment methods we accept and how payments are processed.
Accepted Payment Methods
We accept the following secure payment methods:
- Visa
- Mastercard
- American Express
- Maestro
- Apple Pay
- Google Pay
- Shop Pay
- PayPal (where available)
The payment methods displayed at checkout may vary depending on your location and device.
Payment Security
Your payment information is protected using Secure Socket Layer (SSL) encryption.
All payments are processed securely through trusted third-party payment providers. Purelass does not store or have access to your full credit or debit card details.
Currency
All prices on our website are displayed in British Pounds Sterling (GBP £) unless otherwise stated.
Payment Authorization
Payment is authorized and charged at the time your order is placed.
Orders will only be processed once payment has been successfully received.
Order Verification
To help protect against fraud, we may carry out additional verification checks before processing or shipping your order.
If further information is required, we will contact you using the email address or phone number provided with your order.
Failed or Declined Payments
A payment may be declined for several reasons, including:
- Insufficient funds
- Incorrect payment details
- Bank authorization issues
- Security verification failure
- Restrictions imposed by your payment provider
If your payment is unsuccessful, please try another payment method or contact your bank for assistance.
Taxes
Where applicable, prices include taxes required under UK law unless otherwise stated. Any applicable taxes or charges will be clearly shown during checkout before payment is completed.
Refunds
Approved refunds will be issued to the original payment method used for the purchase.
Depending on your bank or payment provider, refunds are typically credited within 5–10 business days after they have been processed.
For more information, please refer to our Return & Refund Policy.
Contact Us
If you have any questions regarding payments or billing, please contact us:
Purelass
661 Kingstanding Road
Birmingham, B44 9RH
United Kingdom
Email: Contact@purelass.shop
Phone: +44 121 220 3257
Contact Page: https://purelass.shop/pages/contact