Contact information

We're here to help! If you have any questions about your order, products, shipping, returns, or anything else, our customer support team is happy to assist you.

Customer Support

Store Name: Purelass

Email: Contact@purelass.shop

Phone: +44 121 220 3257

Business Address

Purelass
661 Kingstanding Road
Birmingham, B44 9RH
United Kingdom

Contact Form

You can also reach us by using our online contact form:

https://purelass.shop/pages/contact

Customer Support Hours

Monday – Friday: 9:00 AM – 6:00 PM (UK Time)
Saturday: 10:00 AM – 4:00 PM (UK Time)
Sunday: Closed

We aim to respond to all enquiries within 24 hours during business days.

Need Help With?

Our support team can assist you with:

• Order status and tracking
• Shipping and delivery enquiries
• Returns and refunds
• Product information
• Payment questions
• General customer support

We appreciate your business and look forward to assisting you. Thank you for choosing Purelass.